returns + EXCHANGES

We will gladly accept returns + exchanges of your unwashed, unused product within 30 days of your receiving of it. Please email us hello@ethelstudio.com to arrange.  
 

PRODUCT care 

MEDITATION CUSHIONS: Remove outer shell fabric. Hand-wash cold, lay flat to dry. Since we combine various fabric + fiber types together, some may shrink or stretch more than others. This is a natural occurrence with patchwork pieces made from rescued fabrics, a look that we hope you will love as much as we do. Contact us at hello@ethelstudio.com if you have any specific questions, and we can chat. 

BIKE HELMETS: Wipe helmet shell with wet cloth to remove dirt or some light scuff marks. Included in your order are replacement foam linings to trade out every so often. They can be cleaned with soap and water.    

*** Please replace helmet if you have gotten into an accident and helmet has come in contact with another object. Please read why here. ***
 

Repairs

Repairing things is a big part of our ethos. We want you to use your belongings for as long as possible! We will happily repair your textile product for you. Please email hello@ethelstudio.com to get the process started.